Legal

Privacy Policy

This policy explains what information we collect, why we collect it, and how you can control it.

Last updated: March 02, 2026

Who we are

Ash Performance Apparel is a small activewear business based in Van Nuys, California. Owner: Elizabeth Price. Address: 7112 Sophia Ave, Van Nuys, CA 91406. Phone: (818) 253-6152. Email: elizabeth_price@ashperformanceapparel.com.

Information we collect

1) Information you provide

  • Email content when you contact us or place an order request (items, sizes, pickup time).
  • Name and phone number if you include them (phone is optional).
  • Return/exchange details you share when requesting a return.

2) Information collected automatically (cookies & logs)

  • Essential cookies to remember your cookie preferences.
  • Basic server logs (IP address, user agent, requested page, timestamp) for security and reliability.

Optional analytics and advertising cookies are only enabled after you give consent in our cookie banner.

What we do not collect

  • We do not collect payment card details because we do not accept online payments.
  • We do not ask you to email bank account numbers or card numbers.

How we use your information

  • To respond to your messages and confirm item availability.
  • To coordinate pickup appointments and handle returns.
  • To maintain site security, prevent abuse, and troubleshoot issues.
  • If you consent: to understand site usage (analytics) and measure ad performance (advertising).

How we share information

We do not sell your personal information. We may share limited data with service providers only when necessary:

  • Email provider: to send and receive messages.
  • Website hosting provider: to serve website content and maintain logs.
  • Analytics/advertising providers (only with consent): Microsoft Clarity (analytics) and Microsoft Ads UET (advertising measurement).
  • If you choose Advertising cookies, Microsoft may collect or receive device and usage data through the Microsoft Ads UET tag to help measure ad performance. Learn more in the Microsoft Privacy Statement.

Data retention

We keep customer emails and related order/return communications for as long as needed for customer support and basic recordkeeping. We periodically delete older messages when no longer necessary.

Your choices and rights

Cookie choices

You can accept, reject, or customize non‑essential cookies at any time using “Cookie Settings” in the footer.

GDPR (EEA/UK visitors)

If you are in the EEA/UK, you may have the right to request access, correction, deletion, or restriction of your personal information. To make a request, email us at elizabeth_price@ashperformanceapparel.com.

CCPA/CPRA (California residents)

California residents may have rights to know, delete, or correct personal information, and to opt‑out of “sale” or “sharing.” We do not sell personal information. To submit a request, email elizabeth_price@ashperformanceapparel.com.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is 100% secure, but we aim to follow common best practices for website security.

Contact

For privacy questions or requests, contact:
Ash Performance Apparel
7112 Sophia Ave, Van Nuys, CA 91406
Phone: (818) 253-6152
Email: elizabeth_price@ashperformanceapparel.com